Retail Assistant
Woodcote Park, Epsom
Retail Assistant £26,312
The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Annual staff bonus
- Free meals on duty
- Paid birthday day off
- Generous pension
- Free onsite parking at Woodcote Park clubhouse
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Purpose of the role:
Supporting the day-to-day running of the club shop this role is pivotal in providing exception levels of service to our Members. Working closely with the rest of the team to fulfil online orders via the Online Shop, home delivery and Click & Collect orders. This requires a level of manual lifting with boxes of wine and champagne.
40 hours per week over 5 days – Monday to Sunday.
A typical day:
- Provide a first class service to our members at all times
- Monitor sales of products and replenish where stocks are depleted
- Track and monitor member’s orders, including packaging and preparing orders for home delivery, prepare bags for click & collect orders and to ensure deadlines are met and a constant line of communication is open
- To support the room attendant and housekeeping team in delivering high standards
About you:
- A full UK driving license
- Proven experience of working within a retail environment or shop
- Excellent communication skills and the ability to build rapport with customers
- Quality and service focused with exceptional planning and organisation skills
- Team orientated
- Good attention to detail
- Effective natural communicator
- Logical thinker, focused and passionate
What to expect:
- All applications will be reviewed
- Immediate interview dates available
- Closing date 3 May 2024
- The full job description is available upon request ahead of an interview.